Below is a list of our most frequently asked questions (FAQ) about meetings, conferences and seminars. If you have additional questions or concerns, please contact one of our staff members; for a detailed directory you may refer to the Contact Information page on this web site (or call 619-222-1620).
Expos, trade shows and promotional events are also welcome, however we need a general estimate of how many people you expect throughout the day. If you are selling tickets at the door we will retain a portion of the ticket fee.
The Seaside & Catalina rooms must be rented directly through Ranch Catering.
We do not have overnight accommodations, however there are a number of hotels close by, two of which are within walking distance. A list of area amenities is available on our site (over here), and we can always send you a list of our recommended hotels (discounts according to availability). We have a deli on our property, but if you want to go elsewhere there is no shortage of nearby places to eat, not to mention things to do!
Yes, you may provide your own food and alcohol for any of the rooms that we rent. There are no on-site kitchens in the facility.
Yes. Please contact the sales office for vegetarian options, however orders should be finalized no less than 3 business days before your event.
We are currently booking up to one year in advance.
You may have access as early as 7:30 am. If you need to make special arrangements, please contact the sales office.
Yes. We allow off-site catering in all rooms that we rent. Seaside/Catalina rooms must be rented & catered directly through Ranch Catering.
All A/V needs must be finalized 3 business days prior to the event.
The following is our cancellation policy for conferences, as defined in our contract. Feel free to review our sample conference contract for reference.
CANCELLATIONS AND REFUNDS: If CENTER receives written cancellation notice from CLIENT greater than twenty-one (21) calendar days prior to scheduled meeting date, then CLIENT shall incur a $100.00 adminstrative processing fee and the remainder of any deposits received from CLIENT shall be returned. If CENTER does not receive written cancellation notice from CLIENT at least twenty-one (21) calendar days prior to scheduled meeting date, seventy five (75%) percent of the contract value shall become due. This amount will be billed to CLIENT, due and payable upon receipt. Additionally, any changes to the room set-up after the room is set, will result in a labor charge of $25.00 per hour, minimum one (1) hour charge.
None of our rooms have kitchen facilities, however there are prep areas for caterers to set up in.
Room rental includes a full day 8-hour time block. If you need to make special arrangements, please contact the sales office.
Monday – Saturday: 8:30 am to 5:00 pm and Sunday: 9:30 am – 5:00 pm
No. Marina Village is a conference center and marina only and has no overnight amenities. We do, however, have two hotels nearby and also within a few miles.
Yes. We can schedule tours of meeting rooms Tuesday through Thursday from 10am to 4pm, however walk-ins are fine as well.
No. However, we recommend that you call ahead to make sure rooms are available. Many rooms are in use during the week for meetings.
We accept cash, check (no less than 30 days from the event), money order, Visa, MasterCard and purchase orders.
There is abundant parking in our lot and there are no fees. We also have extensive street parking.
Yes. We offer a selection of rental equipment for your conference or meeting needs, and WiFi is available as well.
Our WiFi charge is $10 per user per day, cash only. At this time we can no longer add it to a company’s bill, due to past discrepancies.
Note – we do not have an on-site tech support or A/V support person.
For pricing on other rental items, please see our A/V Services and Rental Equipment page.
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